Elevated Moments

Lewiston, Idaho · Wedding & event rentals

Questions, answered

The things people ask us most. If yours isn’t here, call (208) 791-7995 — you’ll get a person, not a queue.

How far in advance should I book wedding rentals?

As early as you can — popular dates go first, and everything we rent is one-of-a-kind stock rather than something we can order more of. You can check what is free on your exact date on our rentals page before you commit to anything. If your date is close, call us on (208) 791-7995 and we will tell you honestly what is still available.

How much deposit do I pay to reserve my date?

A 50% deposit reserves your date and holds every item on your order. The remaining balance is due 14 days before your event, and we email you a link before then. Nothing is reserved until the deposit is paid — until that point the items are still available to anyone else.

Do you deliver, and how much does delivery cost?

Yes. Delivery starts at $25.00 plus $2.00 per mile, measured as the actual drive from our studio at 620 Preston Ave, Lewiston, ID 83501. We deliver anywhere within 40 miles, which covers Lewiston and Clarkston and reaches Moscow, Pullman, Asotin and Genesee. You see the exact delivery figure for your venue at checkout before you pay — it is calculated from your address, not estimated.

Can I collect the items myself instead?

Yes, and pickup is free. You collect from 620 Preston Ave, Lewiston, ID 83501 in the time window you choose at checkout, and bring everything back in your return window. Most orders go out the day before the event and come back the day after.

Do you set everything up for me?

We can. Setup and tear-down is $150.00 added to your order — we style the tables and collect everything afterwards, so you are not packing centerpieces at midnight. It is an option at checkout, not something we charge by default.

How long do I get to keep the rentals?

Your order is held from the day before your event through the day after, so you have time to set up and time to pack down. A Saturday wedding is usually a Friday collection and a Monday return. Returning early does not reduce the rate, and the dates are held for nobody else in that window.

What happens if something gets broken or does not come back?

You are responsible for anything lost, broken or returned unusable, and every item lists its replacement fee up front — that fee is what you are charged, not a marked-up figure. We count and inspect everything before it goes out and again when it comes back, and we will always show you the item and the count before charging anything. Ordinary wear from a normal event is expected and not charged for.

Do you take a damage deposit?

A refundable damage deposit is authorized on your card 2 days before pickup — an authorization, not a charge. It is 20% of your order or $100.00, whichever is greater, and it is released within 5 days of the items coming back. Nothing is taken from it unless something is damaged or missing.

Is there a minimum order?

Online orders start at $100.00. If your order is smaller than that, ask us for a quote instead and we will see what we can do — small orders are often fine, they just need a conversation first.

Can I change or cancel my order?

Deposits are refundable up to 30 days before your event. Inside 30 days the deposit is retained, and inside 7 days the full order is due. Changing quantities or moving your date is usually possible — ask us and we will do what we can. If your event cannot go ahead for reasons neither of us caused, talk to us; we would rather move your date than keep your money.

What if you cannot supply something I reserved?

We offer the nearest substitute we have, and if there is not one, we refund that item in full. Availability is checked again when we approve your order and once more before it goes out, so surprises are rare.

Do you rent for events other than weddings?

Yes — showers, birthdays, anniversaries, graduations, corporate events and photo shoots. Most of what we stock is neutral enough to suit any occasion, and the pricing is the same whatever the event.

Where are you based and what areas do you serve?

We are a local family business in Lewiston, Idaho, at 620 Preston Ave, Lewiston, ID 83501. We serve the whole Lewiston–Clarkston valley and deliver up to 40 miles, which includes Clarkston, Asotin, Lapwai, Genesee, Moscow and Pullman.

How do I pay, and is sales tax added?

We take cards online through Stripe — we never see or store your card number. Idaho sales tax of 6.0% is applied to the rental items and shown separately before you pay, so the total you see is the total you are charged.